Gotrax customer service. DO NOT leave your electric scooter charging overnight.
The little things that make your entire electric scooter come to a stop. Highly recommend Gotrax. 5" Pneumatic Tire, Max 18 Mile and 15. It's time to skip the rush hour and get to work on time by taking the GMAX Ultra on your next commute. The mind of an electric scooter. com. 0. I had the electric gotrax and And for some reason after switching to a new phone and number I'm having trouble getting into my account but I wanted to update my reviews. Monthly Worst customer service experience. GOTRAX’s electric scooter line up has led the industry in innovation. Though the order took some time, they were very prompt in responding and helping us. I will buy another e scooter for my little son when his birthday comes. Around the end of April it started acting up. THERE IS A STRICT NO RETURNS POLICY ON PARTS. -based customer service, we’re available to answer any questions or concerns you may have regarding your new UI- Certified product. Whether you’re considering a The bike is experiencing abnormal communication between the display and the controller. Just need the handlebar, seatpost and front tires and you are set. Bike battery for GOTRAX Alpha, Endura and Emerge electric bikes - 36V 7. A CS Agent will Create a Repair Order You Will be sent a Shipping Label and Repair Order Terms Your Product Arrives at the GOTRAX Warehouse and is Repaired GOTRAX Will then Send Your Product back to you. Email:CanadaSupport@gotrax. Canada (CAD $) United States (USD $) Open account page Open cart. Mar 5, 2024 · If you have any questions, please freely to contact us, we provide professional online customer service and 180 days assurance. Jan 31, 2023 · GOTRAX has 2 locations, listed below. Add to cart G4 / GMAX ULTRA Electric Scooter Kickstands Sale price $10 Regular price $0 (/) GOTRAX. 5 Mph 300W Motor & G4 Electric Scooter, 10" Pneumatic Tires, Max 25 Mile Range and 20Mph Power by 500W Motor The perfect blend of scooter and bike, the Flex Electric Scooter with Seat is the ideal ride for adults who like to sit down and relax. Here you can buy replacement parts for all the gotrax products. After 2 months there was an error and the brake broke. We offer 14-day returns, a 6 Month Warranty, free shipping, and US based customer support. 6V 0. GOTRAX® carries a wide variety of hoverboards for kids and adults. Email: Support@gotrax. Add to cart. THERE IS A STRIC How to change the battery on a GOTRAX Hoverboard. Rides smooth and goes a good speed. When I contacted GOTRAX customer thought will be a hard time because I purchased 2 GOTRAX scooter and battery was faulty. CTI 3 Step Through Electric Bike Customer service. | Read 1,121-1,140 Reviews out of 1,536 Find helpful customer reviews and review ratings for Gotrax Astro Electric Scooter with Seat for Adult Commuter,19 Miles Range&15. GOTRAX electric bikes follow the eBike class system. Based in Dallas TX I needed a way to get to work, so I took a chance and got a scooter. Since 2017 GOTRAX has offered a convenient, eco-friendly, and cost-effective way to commute, exercise, and explore. 3" x 17. However, the service experience provided by the rep Honey, with the motor issue made the product ownership experience stellar. Our Gotrax customers deserve only the best in products and customer service. The battery charger light was green, but the display would blink on then off. ALL SALES FINAL. Trouble Shooting Guide; FAQ; Contact Us; Manuals; Register Your Product; Become A Dealer; Community; reach out to GOTRAX customer support. Date of experience: August 19, 2024. DO NOT leave your electric scooter charging overnight. A top of the line commuter. Monthly Payments. Controller adapter cable - new controller to old battery,G4,Regular THERE IS A STRICT NO RETURNS POLICY ON PARTS. Your scooter will turn out like mine did if you leave it on too long. Great Customer Service. GOTRAX Has you covered. 7 miles, it offers unparalleled convenience. 9" x 47. GOTRAX will repair or replace the product and ship it back to you, free of charge. Don't forget to utilize the self balancing to your child learn to hoverboard that much faster. We promise a 365-day assurance and customer service within 24 hours. Our latest design is stronger than ever and includes built in LED lights for maximum visibility at night. 0 of 5. I wrote a review on my Amazon account regarding the scooter. 2mph Power by Dual Brushless Motor, UL2272 Certified and 50. Great customer service and great product. This allows you to control your electric scooter and get accurate information about battery life, speed, headlight activation, and more. 3" LED solid rubber wheels for a t The S3 Mini Electric Bike is a compact and comfortable ride for all kinds of short trips. Porter Electric Cargo Bike Customer service. This bike is simply amazing as well as their customer service. If you are unsure of which motor assembly you need, please reach out to our Customer Support Team. Equipped with 16” pneumatic tires, front and rear suspension, a powerful 350 watt motor, and so much more, this e-dirt bike is sure to provide unbeatable thrills on any terrain. Read honest and unbiased product reviews from our users. The range is okay. This is typically caused by the connection cable coming loose, an incorrect sequence, mismatched protocol, or a damaged interface circuit. 5" Offroad Tires, Music Speaker and 6. The Flex’s array of fantastic features, like a built-in cushioned seat, free storage basket, and rear suspension, make it the best e-scooter for both convenience and comfort. Scooter works wonderfully. GOTRAX will invoice you for any additional parts needed. It not only meet our expectations but went above and beyond. I am truly satisfied with our purchase and communication with GoTrax. Bike battery for GOTRAX F3 electric bikes - 48V 14AH THERE IS A STRICT NO RETURNS POLICY ON PARTS. Shout out to Gotrax for making such a solid scooter! FYI Charger for GOTRAX SCOUT electric scooters - 12. Eligibility Dates Return Period 14 Days - See Full Policy Here Available only for GOTRAX. But it sent me a used one. Leave a review. 6Wh Battery All Terrain Self Balancing Scooters for Kids Adults(RoseGold) at Amazon. The Alpine Fat Tire eBike is the perfect all terrain ride for any rider, no matter where you choose to roam. Hours: 9am - 5pm MST, Monday - Friday. Choose one of the 4 options below for the quickest service. I contacted customer service and received a response in less than a day. How to change the Battery in the XR Elite Scooter. Thank you Aaliyah and the Gotrax customer support team! Thank you Ty. CPSC & ASTM CERTIFIED - CPSC compliant for bicycle helmets, ASTM F1492-15 compliant for skateboarding & trick roller skating. He road it quite constantly ever since and loves it. 5Mph Power by 350W Motor, Folding Scooter with 14" Pneumatic Tire& Comfortable Wider Deck, E-Bike with Carry Basket Black at Amazon. This Folding Electric Scooter features an LG battery, upgraded motor and a riding distance up to 16 miles. Powered by a 350 Watt motor, reaching speeds of up to 20 mph is effortless. Fusion Electric Scooter Sale price $342 Regular price $379 (/) Great Customer Ride like never before on the GOTRAX MX1 Mid Drive Electric Bike. Mar 5, 2024 · Gotrax XR Ultra Electric Scooter, 8. In addition to excellent U. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. We ordered it and received it asap, charges quickly, easy to operate, able to take on bus and train. Get readouts on speed, battery life, headlight control and more with your electric scooter's Digital Display. May 30, 2024 · This is a replacement display for the G3, G4, GMAX. USD $ Country. Shipping costs for return and dispatch of repairs are the responsibility of the customer. Monthly GOTRAX. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! GOTRAX customer service offers shipping labels at a discounted price to our customers. GoTrax customer support did not comment as to why the fender broke; they just said it shouldn’t have happened. . This is the inner tube between the tire and rim that gives a tire it's shock absorption. The specific battery life of the GOTRAX GXL V2 electric scooter can depend on several factors, including rider weight, terrain, speed, and overall scooter maintenance. IF you dont see your question answered in the manuals please check out our FAQ or contact our customer service. To qualify, you cannot have rented out the scooter or used it for competition, which is an odd addition, but obviously something Gotrax has dealt with before. Go trax I believe customer service rep Chou W worked with me very fast. My GoTrax Ebike was purchased a little over 2 years ago and they no longer sells batteries or parts for EBE2 bike and my ebike will not power up so I called customer service and was told they no Introducing the GOTRAX Elevation Electric Bike, your ultimate commuting solution. In accordance with UL 2272. Plus 3. The Vibe Electric Kick scooter features an 8. Apr 16, 2024 · Best Buy has honest and unbiased customer reviews for GoTrax - XR ADVANCE Commuting Electric Scooter w/12mi Max Operating Range & 15. Phone: 1-844-446-8729. I've had plenty of rides on my gotrax scooter so I figured it was time for an upgrade. Based in Dallas TX Here you can find all the product user manuals for any GOTRAX® Product. GoTrax immediately responded and sent a new part to replace. Gotrax has you covered. Customer service sent me out another scooter that same day and the new scooter is working properly. Display for GOTRAX GX3 electric scooters. Based in Dallas TX, Available M-F This allows you to control your electric scooter and get accurate information about battery life, speed, headlight activation, and more. Really good customer support. Tire tube for GOTRAX ECLIPSE / G5 / G6 electric scooters. Date of experience: June 27, 2024 GOTRAX. Bought the scooter a month ago, it's work perfectly. The G4’s powerful motor and battery allows riders to travel up to 25 miles per charge, at speeds up to 20 mph. COM orders - all others please use warranty claim. Customer Reviews. Their support team responds so quickly and are extremely helpful and friendly! Great company overall!! Date of experience: June 24, 2024 Jan 25, 2021 · GOTRAX has officially upgraded the G Series of adult electric scooters with new and improved functions and features. Jan 9, 2022 · Jeff explained that GoTrax has hired a new customer service manager who previously ran an Apple remote service team, and has hired a new team lead for the phone support team who previously managed Find helpful customer reviews and review ratings for Gotrax XR Elite Electric Scooter, 8. If you are without a charger your electric scooter will soon become just a normal scooter. Took a chance with gotrax and bought the gx1. The ebike is fast. Even when I had problems, Kayla from customer service helped me out promptly. These motor wheels are only tested to work with GOTRAX® hoverboards. He has enjoyed it. Console for GOTRAX G2 / GLIDER electric scooters. Parts for Gotrax Hoverboards, electric scooters and E-bikes. This is not a whole console for the G3/G4/GMAX, it is only the digital display. Learn more about your GOTRAX from full overviews and specs to troubleshooting. CTI 2 City E-Bike Customer service. 0 stars. The GMAX Ultra Electric Scooter features an LG Lithium-Ion battery for a max range of up to 45 miles per charge. GOTRAX customer service offers shipping labels at a discounted price to our customers. Products purchased before 11/01/2023 will be covered our 1 Year Policy. E-bikes have revolutionized the way people get around by taking them out of their cars, getting some exercise, and cutting down on their carbon footprint. It is also the first e-scooter of ours to feature dual rear wheel suspension. Excellent customer service. D1RT Electric Mountain Bike Customer service. Rosinater. Pack your scooter safely and attach the label. We've taken our e-scooters to the next level featuring dual motors,full suspension and front and rear braking. Console for GOTRAX G4 Old Version (SAMA) electric scooters. I’ve had it for almost 2 months and i use it to get to work. How to Calibrate a GOTRAX Hoverboard. The first three wheel electric scooter from GOTRAX. 25 Miles per Charge 20 MPH 350W Motor 10" Air Filled Tires Dimensions: 42. com : Gotrax GXL V2 Electric Scooter with Saddle Seat, 8. GX2 All Terrain Electric Scooter Customer service. We are also here to help yo May 30, 2024 · I purchased a GoTrax Gmax scooter for my son as a Christmas gift. Plus, at GOTRAX we understand when technology malfunctions, which is why our e-scooters come with a 30 day return policy and 90 day manufacturer warranty. If you want amazing quality, speed, 750 W motor, good customer service and amazing range, look no further than the Gotrax Tundra. use the form on this page to obtain an RMA or warranty claim or returns for product purchased from GOTRAX. 4Wh/93. Take note, this is NOT a tire, motor assembly or wheel assembly. 9A These will keep your scooter going. It also comes with a digital lock and a bike lock. IF YOU WANT TO MAKE SURE YOU ARE PURCHASING THE CORRECT PART PLEASE CONTACT OUR CUSTOMER SERVICE. 5 Mph 300W Motor, LG Battery and Foldable Commuting Escooter for Adult Black at Amazon. Customer service costs money and they don't make any unless they fuck over people. *Customer Service fails to respond to consumer messages for support and/or refunds in timely manner so as to avoid credit card dispute deadlines; Took a chance with gotrax and bought the gx1. Based in Dallas TX If you buy this scooter, DO NOT leave it on the charger all night. Unable to purchase a reliable vehicle we opted to purchase Gotrax scooter. S-based customer service, we offer free shipping as well as 30-day returns and a 90-day manufacturer warranty. A quad adjustable suspension of system with 11" pneumatic tires offers a one of kind ride even over the toughest terrains. Most charge times for our electric scooters is between 4-5 hours. I’m very glad i did. The console will include a digital display, bell, handlebars, throttle, and brake. Once received, GOTRAX will repair or replace your scooter. It is always best to have this safety pin engaged when riding. Thank you gotrax team. Unfortunately, i have the inner tube of the rear wheel punctured, but contacted the customer service and they send me a replacement tube with tutorial video. THERE IS A STRICT The G series features electric scooters for the ultimate commuters looking to ride some serious distance and speed. Check on your tubes PSI daily as well as before and after every ride to make sure it is staying consistent. Check out the all new 2020 model the GOTRAX XR Ultra. The GoTrax G5 Electric Scooter is noted for its strong performance on hills, thanks to its 500 watt motor and 48 volt battery. Based in Dallas TX, Available M-F 9am-5pm. Connect with Gotrax support. My kids are so excited to receive this scooter. Ride GOTRAX! You have to have a seat to ride comfortably! Utilize the adjustable seat to find a height you feel safe and secure in so you aren't tiptoeing every time you try to ride. The GOTRAX Multi-Sport Helmet is perfect for any activity. 【 24-hour Response Customer Service】GOTRAX offers 24-hour response service which will make sure to solve all your needs. Gotrax customer service-The company could be running lean due to the pandemic, but I have to say their customer service is a bit spotty from the times I've been in contact with them. With fat 3” by 16” tires, a folding handlebar, and a weight of just 43 pounds, this small electric bike combines off-road handling with portability for a versatile riding experience. The build quality is top notch. I called regarding my scooter being defective an was provided the BEST customer service I have received in awhile. Prevent mud, dirt or water from spinning onto you from the tires. Find helpful customer reviews and review ratings for Gotrax XR Ultra Electric Scooter, 8. Charger for GOTRAX G2PLUS electric scooters - 37. I work nights so the headlight is great, covers lots of distance. This combination provides it with notable power and “hill climbing grunt”, which means it can handle inclines effectively, especially for a scooter in its price range. His friend’s father bought two of your scooters for his girlfriend and him when they began school. for the price this bike is amazing. It’s time to join 1,000,000+ GOTRAX riders already out on the road! An invoice will be sent to your email, once paid, GOTRAX Customer Service will send you a shipping label, and a repair order number. It is very fast! Only downside is i don’t get very far with the highest gear, but maybe in the future i will upgrade to the gx3. Able to reach 20mph no problem. Tires get worn out and need replacement every couple hundred miles unless damaged before natural wear and tear get to it. Find helpful customer reviews and review ratings for Gotrax Dolphin 26" Electric Bike, Max Range 30Miles(Pedal-assist1)&20Mph Power by 350W, 5 Pedal-Assist Levels&Front Suspension, 7-Speed&Boost Mode, City E-Bike for Adult Leisure Riding/Commuting at Amazon. Front replacement fenders for your GOTRAX Porter electric bike. Great customer service! Great product! GOTRAX Has you covered. Difference between a Self-Balancing and a Self-Leveling Hoverboard. I got the Gotrax G6 Commute scooter for Christmas and this is the best scooter ever! Charges fast, goes 20 mph, acceleration is amazing, and it brakes smoothly. Over time, wear and tear is normal on your e-scooter. I can confidently recommend the company and the product at this stage. but still amazing for the price, I The ultimate electric scooter. Today I received the new order to replace my 2 scooters. 5 its perfect commuters as well. 4" Weight Aaliyah was the customer service agent that assisted me with my son’s scooter that stopped working. There are three classes of electric bike: Class 1, Class 2, and Class 3. I will definetely buy from Front fork for GOTRAX G4 electric scooters. Find helpful customer reviews and review ratings for Gotrax NOVA PRO Hoverboard with LED 6. THERE IS A STRICT NO RETURNS POLICY ON PARTS. Mar 28, 2023 · "At GOTRAX, we're passionate about providing top-notch customer service and ensuring our customers have a seamless experience with our products," said parts and service manager Fred Liu. 5mph Max Speed - Black. You can also reach via their contact phone number: 844-446-8729 Additionally, additional information can be found on customer service page. 5mph by 250W Motor, Commuting E Scooter with Seat for Adult : Sports & Outdoors Purchase a shipping label for your return or warranty claim at a reduced rate directly from GOTRAX. She is excellent and professional, the follow-up is accurate day by day. The top speeds of GOTRAX electric scooters vary by model. 1 Mile Range - The Surge Plus features bright 6. The amount they can make on these scooters after taxes shipping isn't what people make it out to be. Designed with customer feedback in mind, the G Max Ultra – the best adult electric scooter from GOTRAX to date – is a step above the GXL V2 and offers a variety of new accessories you’ll love. 5" LED Wheels & Headlight, Max 4/6 Miles Range, 6. 5" solid rubber tire, giving it a smoother ride over rougher sidewalks and roads. How to change the Brake Caliper on a GOTRAX Scooter. Customer service. Date of experience: 19 August 2024 Brake pads for GOTRAX GX3 electric scooters. Mark the repair order number clearly on the box. 6A These will keep your scooter going. I love my gotrax scooter! I’ve used it all semester for riding around campus and commuting to the train station. The G Pro 3 Wheel Electric Scooter provides one of our most stable and smooth rides. Enjoy 3 separate speed settings, wider handlebars, and an ultra bright headlight. 5Mph by 300W Motor, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult Black at Amazon. GOTRAX’s electric bike models range from the classic road bike to sturdy all terrain frames and everything in between. Stable on the road. Awesome machine and excellent customer service. The lights and under glow are awesome. Give your legs and lungs a break with our pedal assist technology to just enjoy your trip. The XR Ultra Foldable Electric Scooter for Adults features a tiller mounted LG Battery that is able to take you that final mile. com for further assistance and any questions you may This electric scooter featured our first model to include an LG Battery. Good for me to go to class and wander around the campus. 2mph & 5 Miles, UL2272 Certified, Dual 200W Motor and 93. This best selling electric scooter is a GOTRAX community favorite. Find helpful customer reviews and review ratings for Gotrax EBE2 26" Electric Bike with 450Wh Removable Battery, 20MPH Power by 350W Motor, 21 Speed & Suspension Fork, Lightweight Alloy Frame Electric Bicycle with Dual Fenders(Black) at Amazon. It has received 2 reviews. Date of experience: June 21, 2024 GOTRAX Has you covered. When it comes to buying the best electric bike on the market, GOTRAX is your one-stop-shop. I'm really happy with it, and definitely recommend. I bought it from Amazon. Read helpful reviews from our customers. Customer service A replacement pin for GOTRAX GXL / GXL V2 / Rival / XR Ultra / XR Elite electric scooters. com for further assistance and any questions you may have. Outstanding Customer Service! Thank you, GOTRAX and Aaliyah for your assistance with my college student’s scooter! It was a gift for my son to help him maneuver around his college campus easily. The astra electric dirt bike is the ultimate off-road ride for kids and teens. 10/10 great decision. Monthly Mar 24, 2021 · The APEX Walkthrough The APEX is one our most popular scooters. This product is rated 3. I’ve seen them all over campus and always get excited when I see another pink one. Surge 3. During the duration of this limited warranty, GOTRAX will either repair any defective frame, component, or vehicle, or, at our option, replace any defective frame, component, or vehicle with the same or most nearly comparable model or component then available. G3 Electric Scooter Customer service. Aug 11, 2024 · The photo shows the rear fender without the other hardware with it (bolts, clip, reflector, and break light). Vibe, GXL V2 Take care of your ride so it can take care of you. It seems the scooter will require a new battery and I have not had time to contact customer service on this yet. GOTRAX. Our support team will provide you with the most professional service. Safety Certified. So I contacted Gotrax customer support, they sent me a new one in one week. The manuals on our website are the most accurate and up to date. The GX1 is part of the latest performance series of electric scooters from GOTRAX. It was hassle free and he resolved my problem effortlessly. 1 of Gotrax Hoverboard with 6. PLEASE BE SURE TO SELECT YOUR MODEL OF ELECTRIC SCOOTER WITH THE DROPDOWN MENU If You Are Not Sure, Please Contact Our GOTRAX Customer Support Service Get readouts on speed, battery life, headlight control and more with your electric bikes LED Digital or LED Display. 0. Shipping is up 30% this year domestically for UPS. This is a replacement tail light for the XR Elite entry level electric scooter. If you encounter any problems with GOTRAX electric bike, don't hesitate to contact us and we will offer you 100% satisfactory after-sales service. Connecting the tiller to the front tire and the base to one of the main supports to the rider. 5" Solid Tire, Max 16 Mile and 15. Shop safe on GOTRAX® Official website. Worst customer service experience. You can contact via their contact page. Sep 18, 2020 · Why Buy From GOTRAX? GOTRAX has earned a stellar reputation for selling high quality, well-built products. Please fill out this form to contact us and we'll get back to you right away! Hoverboards for sale by GOTRAX®. 5aH THERE IS A STRICT NO RETURNS POLICY ON PARTS. I bought everything separate thinking i needed it (i called the customer service line and they clamed they didn't sell mounting hardware) The package arrived in great shape! It included everything i needed already assembled which was great! Oct 15, 2023 · Customer Service This Gotrax scooter has a 90-day limited warranty. I called customer service GOTRAX Repair Warranty Service for Customer Support. My first contact with Honey was asking me for proof of issues and quick response. 1 Mile Range - This will certainly light up your ride. Would recommend if you need to get anywhere and don't like to walk like me lol. Our first electric scooter for adults is still one of our most popular models to date. Enjoy leisure filled rides on the G Pro today. With 4” wide fat tires, adjustable front suspension, a sizable battery capacity, and so much more, the Alpine offers fast, comfortable, and thrilling rides - all at an unbeatable price. That is why we are here to help you keep your G4 in the best condition as possible. speed goes exactly what it says unlike other brands, probably due to the good amount of power, only thing that didn't match up close was the battery range when it's used from straight battery and not pedal assist. Control is at your fingertips with the twis Mar 23, 2021 · The G4 Walkthrough The G4 has been a long time favorite of GOTRAX customers. 3. The F2 V2 is a foldable electric bike that makes transportation convenient and portable. Read more about the significant upgrades made from its predecessor the GXL V2. Save big and order direct from the manufacturer. They said they would ship me a replacement part but the item still hasn’t shipped after 3 weeks and I can’t get a response from an actual person. The M16 is suitable for riders aged 8 and older. "We're proud to launch this Repair Program as part of our commitment to our customers, and we look forward to helping them keep their devices in top condition Nov 6, 2023 · Amazon. 0 / 5. I have worked with David, and kayla and they have both been an amazing help. A part broke off the arm of my scooter and customer service helped me identify the needed part, and sent me a new one for free under the first year warranty. This replacement safety pin fits the GXL V2 / Rival and keeps the scooter from being able to fold. Free Shipping and 30 Day returns on all orders. Received the bike 2/3 assembled. 5" Pneumatic Tires, Max 12 Mile and 15. Monthly Please contact GOTRAX Customer Support by emailing support@gotrax. S. The GX3 High Performance Electric Scooter is GOTRAX's longest range, fastest, and most powerful e-scooter yet. Its efficient motor provides power directly to the bike’s chain, giving you an incredible range of 82 miles per charge and smoother rides on any terrain, off-roads and hills included. Bought an e-bike for our son and the throttle quick working after a few months. She loves the light up rainbow colors on the front tire. Nov 1, 2023 · It is the customer's responsibility to ship the product to our warehouse and clearly label the box with the Repair Order number provided by our mechanic. overall, i have a great experience with the scooter. With a couple emails we found a solution and my son was back riding again. A translucent body allows LEDs to shine throughout the whole hoverboard. That is why we are here to help you keep your APEX in the best condition as possible. This scooter is Great for Kids and teens and with a speed of 15. The size is just right for her and she feels safe using the thumb throttle control. I’m not gonna lie, I had a bad experience with Gotrax a year ago. The fastest GOTRAX eScooter reaches top speeds of 38 miles per hour. They have an amazing customer service as well, You will get prompt responses and they will work hard to resolve the issue. This is ONLY the tire for your electric scooter. Recently one of my parts snapped off, but the gotrax customer service team was quick to assist and send me a replacement free of charge! Excellent customer service! My experience with GOTRAX has been amazing!! Aaliyah went above and beyond to assist us with our issue with my son’s APEX Pro commuting electric scooter. Find helpful customer reviews and review ratings for Gotrax FLEX ULTRA Electric Scooter with Seat for Adult, 25 Miles Range &20Mph Power by 500W Motor, 14" Pneumatic Tire and Comfortable & Height Adujustable, Wider Deck & Carry Basket for Commuting at Amazon. This is a replacement front decal for GOTRAX Glider / G2 / GXL V2 / Rival / XR Ultra / XR Elite / G4 scooters with a red decal feature. Its classic style is protective, breathable, and lightweight, and it comes in sizes suitable for both kids and adults. Combined with its wide tires and front-wheel suspension, the F2 V2’s sleek, lightweight, and foldable design makes it a perfect choice for any trip. Ride Together. As our first mid drive e-bike, the MX1 offers performance unlike any other. Please note that this is an estimate and riding factors such as terrain, weather, climate, etc can affect the lifespan of your Get all the help you need with your Gotrax product. For more information feel free to contact our customer service team and they can direct you to the right parts for your gotrax product. This is a special utility tool in order to tighten the tiller on specific GOTRAX electric scooters on the folding mechanism. We offer an incredible selection of commuter, casual, and performance models. Plus, the Aluminum Alloy frame ensures maximum durability for your biking adventures. Here you can start returns, make a warranty claim or request a repair for your Gotrax Product. I reached out to customer service for an issue with the changer and they were quick to respond and address it. Kayla from Gotrax Support Team was really helpful in solving my issue, i've had a problem with rear wheel and they resolved the issue, sent replacement within the week! 11/10 customer service – great scooter Thank you Gotrax for an amazing product and for going above and beyond to make sure I had a perfect experience. THERE IS Since 2017 GOTRAX has offered a convenient, eco-friendly, and cost-effective way to commute, exercise, and explore. 6Wh Battery Self Balancing Scooters for 44-176lbs Kids Sep 9, 2020 · With U. if you want to make sure you are purchasing the correct part please contact our customer service. With a pedal assist range of up to 26 miles and pure electric mode for 16. Please contact GOTRAX Customer Support by emailing support@gotrax. We recommend brake pads should be swapped approximately every 500 miles. Service. R . My XR Elite had greatly decreased range from the advertised 18 miles after a month or two, resulting in only being able to ride for about 10 miles or so. Customer service is 5/5 stars! Gotrax team was able to resolve my issue without any fuss. 🧐 everyone ask us questions about it, you would think I was riding a Harley 🤔 this was the best This E scooter is really nice. needed this bike for work, it was an insane upgrade from my last ebike ($650). GoTrax customer support said, don’t leave it on the charger longer than 4-5 hours at a time. Whether you want to ask a purchasing question or resolve a product issue, feel free to let us know at any time! A: Hello adan! The GOTRAX GXL V2 has an approximate range of around 10 to 12 miles on a single charge. We have had this scooter since Christmas. The scooter would not turn on. Sep 15, 2020 · Do you agree with GOTRAX's 4-star rating? Check out what 1,580 people have written so far, and share your own experience. 8V 0. Save big and order UL2272 certified hover boards direct from the manufacturer. hwpectv vdji demzkqg noeh ikk rpqe jbefdbf etsvuzj rro yjhv